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Vitalis Natura

Terms of Use

Last updated: July 13, 2026

1. General provisions

The operator of vitalisnatura.mk is Vitalis Natura, Skopje, North Macedonia.

By using the site, you confirm that you are of legal age (18+) and accept these terms. If you do not agree, please do not use the site.

2. Products and availability

We describe products as accurately as possible. Images are illustrative. We reserve the right to change prices and availability without prior notice.

All prices are in Macedonian denars (MKD) and include VAT.

3. Ordering and payment

An order is considered confirmed after we contact you for verification. Payment is made on delivery (cash on delivery).

Shipping: 150 den. for one item, free for two or more.

4. Delivery

We deliver throughout North Macedonia via courier. Delivery time is typically 1-3 business days.

Packaging is discreet - with no visible indication of the contents.

5. Returns, refunds and complaints

You have the right to return a product within 15 days of receipt, provided it is in its original, unopened packaging. Return shipping is paid by the buyer. For hygiene and safety reasons, opened or used products cannot be returned.

Damaged or wrong shipment: report it within 48 hours of receipt via Viber, WhatsApp or email, with a photo of the package and the product. We will send a replacement at no extra cost or issue a refund — your choice.

We respond to every complaint as quickly as possible, usually within 24 hours: +389 75 536 218 or contact@vitalisnatura.mk.

6. Safe use

Sildenafil products (Kamagra): for erection support with sexual stimulation; max one dose per 24 hours; not with nitrates without medical advice.

Lidocaine topicals (Super Viga): patch test first; do not use on broken skin; stop if irritation occurs; follow package instructions.

Natural products (Macun, Q7): dietary supplements, not a substitute for medical care.

Full safe use guide →

7. Product authenticity

We source from verified suppliers with guaranteed authentic packaging. Questions: contact@vitalisnatura.mk.

More on product authenticity →

8. Liability

The products are herbal dietary supplements and do not replace medical advice. Consult a physician if you have health concerns.

We are not liable for damages resulting from improper use of the products.

9. Contact

For all questions: contact@vitalisnatura.mk or +389 75 536 218.