Product authenticity
At Vitalis Natura we source products from verified suppliers. This page explains how to recognize authentic packaging and what to do if something looks wrong.
What we stand behind
- Orders ship in original, unopened packaging when stated on the product page.
- Site photos match the product you receive — contact us before use if they differ.
- Discreet delivery across North Macedonia; cash on delivery.
Check before use
- Inspect label, seal, and expiry date.
- Compare with the product page description and images.
- Do not use the product if packaging is damaged or contents do not match your order.
If in doubt
- Email contact@vitalisnatura.mk or call us before opening the product.
- We will help with replacement or return per our 14-day policy for unopened items.