Last updated: April 5, 2026
Data controller: Vitalis Natura, Skopje (contact@vitalisnatura.mk).
When you place an order, we collect: full name, delivery address, phone number, and email address. This data is needed to process and deliver your order.
If you contact us via email, Viber, WhatsApp, or social media, we store the messages in order to respond.
Data is used exclusively for: order processing, delivery, order-related contact, and legal obligations (invoicing).
We do not sell or share your personal data with third parties, except with the courier service for delivery.
Order data is retained for as long as required by accounting laws. You can request deletion of your data at any time.
We use Google Analytics to measure site traffic. Anonymized data helps us improve the service.
The shopping cart uses localStorage to remember products while you browse.
You have the right to request access, correction, or deletion of your personal data. For privacy questions contact us at contact@vitalisnatura.mk.
The site uses HTTPS encryption. Orders are processed securely over an encrypted channel.